Lead Management and Lead Generation Services

Consulting Call Center

 Don't reinvent the wheel... Call Center consulting can help you break through new sectors and expand your horizons while minimizing your learning curve.  Call Center Experts can be brought in on a consulting call center basis and along with their knowledge bring a wealth of infrastructure such as, staffing call center resources, training tools and hosted call center software.

Monitoring call center

When starting new processes you must first make sure you have the right tools for the right job.  New processes mean new training materials and sometimes new infrastructures such as call dialer support, lead management software and live transfer software.

The Lead Tree, LLC is a consulting call center

Staffing Call Center

Call Center staffing is just like lead generation its a numbers game.  That being said, staffing the call center with new agents is the most critical part of the process.  We provide recruitment and HR services as well as aptitude test and call center training support for staffing call centers.  With our call center operations management software you can train them and plug them into your new

Call Center Group

Two heads are better than one. Our  network of call centers that are positioned globally form a call center group that collectively provides the experience and support  of many call center experts.  This offers a wide range of experienced  consulting call center support.  After interacting with other members in our call center group you may find opportunities to become an active member as well.

contact center consultants

call center operations management

 

call center tracking

Call barging, voice recording, quality control and monitoring call center software are call center tracking support features that will help to monitor your call center.  since we provide hosted call center software these features can be accessed and monitored remotely.

call dialer Support

 

Call Center Consulting Group

It's all about the infrastructure and the workforce. Not only do we have call center facilities in India and the Philippines but we also carry the experience of our network of call centers worldwide.  Providing onsite consulting call center support as well as remote training programs conducted online. 

Manager call Center

If you are launching a pilot program or venturing into a new sector The Lead Tree can be there to help, with onsite or online call center training, free telemarketing scripts, mock calls,  call barging, and quality support are all available to get your process off to a good start.

 

Furthermore, we offer a free call center agent management software and call center workforce management software that can help to track the performance of your agents and give real-time reports.  Contact center consultants can monitor agents and sales targets at the push of a button.

  • Manager call Center
  • Outbound call center software
  • Inbound Call Center Software
  • Hosted call center software
  • Call center agent software
  • Monitoring call center software
  • Lead management software

BPO Call Center Consultants   BPO call center tracking

Bangalore Consulting in India

With experience of working for years consulting in India in cities like Chennai, Hyderabad , Mumbai and of course the silicone valley of India, our Bangalore call center.

Call Center Consulting in Philippines

BPO Philippines call center consulting is available, we have Manila call center and Cebu call center locations and can even provide onsite consulting and training as well as call dialer support in the Philippines.